In order to maintain our high levels of customer service and improved operations, My Botique applies the following cancellation policy.
All clients must confirm, or cancel their appointments at least 24 hours prior to their appointment time.
Clients who haven’t confirmed their appointment will surrender their appointment space to other clients.
Clients who miss their appointments will be flagged and charged a $50 deposit for all future appointments.
My Botique will make all efforts to SMS and call our clients prior to their appointments.
We appreciate your cooperation and understanding.